Policy violation (e.g. misrepresentation)

Google flagged the product — or in severe cases the whole account — for a Shopping policy violation such as misrepresentation. This can escalate to account suspension.

Common causes

• ·Missing contact/return/refund information on the site
• ·Unrealistic promotions or inconsistent business information

How to fix it

1. 01Read the specific policy named in the issue detail
2. 02Fix the underlying site content (contact page, return policy, checkout transparency)
3. 03Request a review in Merchant Center once fixed